Here's a few important details to help determine what your live answer costs could look like on your account.

First, you can determine your overall incoming call volume from the High Level Metrics Report.

Second, you can use these three data points to estimate your costs:

1. The current Live Answer (24/7 On Demand) Call Fees.
2. When Live Answer is enabled on an account, typically between 25 to 40 percent of incoming calls end up in live answer. This percentage is very dependent on how much you encourage or discourage prospects from choosing to speak to a live person in your ShowMojo PHONE greeting.
3. Typically, less than one in five calls to Live Answer occur Outside Standard Hours.