Things break. We know it. Even our beloved CodeBoxes.
CodeBox offers a one-year warranty on all parts and mechanics of each CodeBox. And ShowMojo can facilitate this process.
Of course, please be sure to check our CodeBox troubleshooting articles first:
- Complete a CodeBox Smoke Test.
- CodeBox Does Not Respond to Button Presses or Displays a Blank Screen.
- Troubleshooting Frequent Reports from Prospects (or Anyone Else) that They Cannot Access a CodeBox. Most specifically, "Entry Error" and "No Showing Window!" issues are correctable right on the CodeBox.
- The CodeBox Key Compartment Door Will Not Open.
- Troubleshooting a Shackle That Won't Open.
The above troubleshooting articles will address 95 out of 100 cases. However, if there is another issue with one or more of your CodeBoxes then please complete the CodeBox Repair / Replacement Request form.