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What is ShowMojo?
ShowMojo is a wholistic platform that automates the leasing process for residential real estate investors and property managers across North America. ShowMojo customers benefit...
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What do the prospective renters see?
When they view your schedule-a-showing page, prospective renters see all the photos and details you provide ShowMojo for the listing. More important, prospects see...
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How do I get started?
Just pick a plan to start with and sign up. You can always change your plan within the first month if it turns out...
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What if I don’t get an account confirmation email?
First, please check your spam and bulk mail folders to see if your account confirmation email was placed in there. You can re-send yourself...
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How well does ShowMojo work in Canada?
ShowMojo works extremely well in Canada. We have Canadian customers who have been with us since 2013. Probably 98 percent of ShowMojo's feature set...
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Does ShowMojo work outside the U.S. and Canada?
ShowMojo can schedule showings anywhere in the world. At present, ShowMojo phone and text features work in the U.S. and Canada.
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Can I use ShowMojo to schedule things other than rental and real estate showings?
Sure! While ShowMojo's target market is residential rentals, ShowMojo can, in fact, schedule any kind of service or event. Still within the real estate...
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Can I share leads with other members of my team?
Yes! ShowMojo has three different modes that teams can chose to use when sharing or distributing leads: Shared user: Listings, leads and showings are...
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Why does ShowMojo PRO charge by the lead?
If you are looking for ShowMojo options that don't track leads as part of charges, you might consider ShowMojo Multi-Family (for companies with at...
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Can apartment locators, or agents who advertise non-exclusive rentals, use ShowMojo?
The short answer is yes. ShowMojo does have apartment finders and apartment locators as customers. Some of them have been with us for a...
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Do I own the rights to the listings and photos I upload to ShowMojo?
Yes. The rights to anything added to ShowMojo stay with the original copyright holder. We won’t use your ads or photos anywhere else.
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Is there any easy way to add all my ShowMojo on-the-market listings to my website?
Yes. Almost always there will be. ShowMojo has an embedded listings gallery option that requires almost no development. Additionally, ShowMojo schedule-a-showing links can be...
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Does ShowMojo have an API for adding and updating listings?
Yes. The API can also take listing off the market and put them on the market.
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Does ShowMojo work with my Craigslist posts?
Yes. Either directly (using our template and photos) or indirectly (by automatically answering all inbound calls, emails, and text messages).
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Does ShowMojo have an auto-reply feature for people who email instead of scheduling a showing?
Yes. In fact, ShowMojo pioneered this functionality. ShowMojo can automatically reply to prospects who email you from anywhere. But this is not a "dumb"...
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Can I screen prospects before they are allowed to schedule?
Yes. ShowMojo has an extremely flexible screening question and scheduling restrictor capability. You can ask almost anything (legal) you like, and restrict a prospect...
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What are VaultLOCKS and CodeBox Digital Lockboxes and how do they work with ShowMojo
VaultLOCKS and CodeBox are types of digital lockboxes that store physical keys at the property and provide access to those keys via one-session codes...
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What to do when I lost my password or am having trouble logging in?
Go to the Reset Your Password page, enter your ShowMojo email, then check your email inbox and junk mail box for an email from...
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Where does ShowMojo syndicate Rental listings and can I control what sites ShowMojo syndicates to?
ShowMojo syndicates to more than 50 residential rental Internet listing sites. You can see a selection of those sites on our Listing Sites Settings...
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Can ShowMojo import listings from other systems and, if yes, which ones?
ShowMojo's listing import functionality is one of its crown jewels. ShowMojo can automatically import, on-market and start scheduling listings with zero effort on your...
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Are lockboxes or smartlocks safe for self-showings on occupied home?
Let's just be clear on this question. We're talking about: A self-showing where the prospective renter would enter the home unaccompanied via a digital...
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Does ShowMojo provide email and phone support?
ShowMojo provides email support to all accounts. ShowMojo provides phone support (outbound, scheduled call on request) to some PRO and all ELITE accounts. You...
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What is the Yardi Integration Beta?
ShowMojo is thrilled to announce the Yardi Integration Beta. This integration is for users of Yardi Voyager and Rent Cafe. The integration includes all...
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Does ShowMojo have a call center?
ShowMojo has something even better. We call it Live Answer (24/7 On Demand). With Live Answer, our agents answer only when needed, based on...
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What to do if my credit card is not being accepted at sign up?
During the sign-up process, ShowMojo authorizes your credit card not just to prove that it is charge-worthy, but also in an attempt to confirm...
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Do ShowMojo listings display videos and 3D tours?
Yes. Each ShowMojo listing has a field to provide a video (hosted by YouTube, Vimeo or a similar service) as well as a field...
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Can I reopen a closed ShowMojo account?
In general, returning ShowMojo customers should simply open a new account instead of attempting to reopen an old closed ShowMojo account. ShowMojo is constantly...
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How does ShowMojo handle credit card information from prospective tenants?
For some showings, ShowMojo authenticates a prospect's identity with their credit card information and then immediately and securely discards that data. The credit card...
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Can I use CodeBoxes and VaultLOCKS eLockboxes that were purchased elsewhere with ShowMojo?
The answer is almost always yes. But we don’t want to give you a guaranteed yes until we know the serial numbers. If you...
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What can I expect from a free trial?
From time to time, ShowMojo offers free trials. Our goal with the free trial is to let you, the customer, to see more of...
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What is included in a ShowMojo free trial?
A ShowMojo free trial includes use of the ShowMojo platform for the specified duration of the trial. This includes all features and functions normally...
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What to do if I responded to a Craigslist or Facebook post and the person asked me to wire money to rent the home?
Unfortunately this is a well-known scam that has been in place for more than a decade. ShowMojo has invested thousands of hours in security-based...
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How does ShowMojo validate customers and listings as legitimate?
Every new ShowMojo customer goes through a human review which uses more than a dozen proven criteria to verify they are legitimate. After their...
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Website Accessibility Policy
ShowMojo is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant...
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How do I use VaultLOCKS purchased from MFS Supply with ShowMojo?
MFS Supply, the original creator of ShowingVault and VaultLOCKS, decided to close down ShowingVault and cease selling VaultLOCKS eLockboxes as of December 31, 2020....