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Changing Current and Future Billing Plans
ShowMojo often allows customers to change their current billing plan during the current billing period. Two good examples of this are: "I was just...
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Digital Access Device Pricing and Ordering New Devices
Digital Access Devices (MojoLocks, MojoBoxes, CodeBoxes and VaultLOCKS eLockboxes) can be ordered from the Digital Access Settings page. Pricing information is also found on...
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Send Billing Notifications to Another Email Address
ShowMojo can send billing receipts and alerts to a secondary email address (in addition to your account email address). You can add this email...
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When Billing Occurs and What Is the Current Billing Plan
You can find the following information and more on the Billing Settings page: Current billing plan. Next bill date. Leads remaining. You can also...
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What Is a Lead and How Are Leads Counted
ShowMojo uses leads to capture and track a prospective renter interested in a specific listing. Leads are created and counted when they first enter...
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When Calls to ShowMojo PHONE Are Counted As Leads
When someone calls ShowMojo PHONE and hangs up without taking any action, ShowMojo does not count this as a lead. Additionally, ShowMojo does try...
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Auto-Pay by Checking Account (ACH)
ShowMojo does auto-bill directly from the checking accounts for some of our customers. The entire billing process looks similar to the credit card billing...
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Questions and Answers Related to Failed Billing Attempts
Find the Amount Due on a Failed Billing Attempt ShowMojo will always display this information at the top of a special section on the...
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Switch to an Annual Plan When You Have No Listings on the Market
Not everyone has listings on the market all the time. And sometimes you could go for a few months (or more) with no listings...
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Annual Plans and Why They Can Bill Again in Less Than a Year
We do try to be as upfront about this as possible, and our apologies if you came to this page with any misunderstanding. ShowMojo's...
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Review Billing History and Obtain Old Billing Receipts
The billing history on an account can be found on the Billing Settings page in the Billing History section. Click on an individual record...
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Reduced Text Messaging Functionality for Some Old Billing Plans
When changing pricing and features, ShowMojo typically leaves billing plans on accounts that already had them. These "legacy" billing plans that were discontinues prior...
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Single-Family Billing Plans And How They Work
Our single-family billing plans are designed with three tiers that include unlimited users, unlimited off-market listings, and unlimited leads (with a soft cap of...
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Final Bill after an Account Is Closed
ShowMojo's monthly and annual subscription fees are billed a month in advance. But may other add-on services are billed in arrears. At the end...