If you need assistance with an issue that's not covered in the Customer Knowledge Base, you can contact ShowMojo support directly from the Help...

We are here to help. Sometimes the best way to do that is to sit down at a pre-scheduled time with a screen share...

The Account Owner is the one individual who has complete control over a ShowMojo account. This individual is defined most immediately by the email...

ShowMojo PHONE Number: Go to the Phone Settings page. You will find your account ShowMojo PHONE number at the top of the  ShowMojo PHONE...

When time is of the essence, ShowMojo will send alerts via text message. Depending on your ShowMojo configuration and usage, these alerts could notify...

Hyperlinks, images and HTML can be added to email templates on the Communication Settings page. Add Hyperlinks, Images and HTML The process is "old...

We understand our customers needs to comply with all tax regulations. We have similar concerns. ShowMojo, Inc. is a registered Delaware corporation in good...

You can change your password one of two ways: On the General Settings page in the Account Settings section.  When not logged in to...

For plans that do not have phone support, ShowMojo provides an option to enable phone support on a temporary basis.  The cost for this...

When first setting up ShowMojo (or any time thereafter) you and your team may wish to control messaging and really make communication yours. Or...

From the moment ShowMojo started sending text messages to prospects, we were aware that we don't want to upset them by bouncing them out...

The SMS text messaging protocol has been in place for 20 years, and it does have some pretty significant limits. ShowMojo is engineered to...

When an active account in good standing refers a someone to ShowMojo (and they follow the referral link and sign up for an account):...

If they are ever removed from the template, the appropriate showing agent contact details can be added back to a Showing Details or Follow...

All ShowMojo text messages are transactional in nature. ShowMojo does not use text messages nor voice calls for marketing. There is no opt out...

If you are looking for a listing on the ShowMojo Dashboard and cannot find it, try these steps: Near the top of the page,...

Master Accounts are available for certain customers who require multiple accounts -- typically because they have multiple offices or locations. Master Accounts enable a...

This can be done directly from your General Settings page, in the Account Settings section. Just click the Change Account Name button and read...

ShowMojo takes many steps to land email in prospect inboxes (and not spam or junk folders). In fact, ShowMojo pays a small amount of...

You can download the ShowMojo app from the Apple App Store or Google Play. At present the app allows you to: Register new MojoLocks...

ShowMojo is built for accounts that span multiple time zones. This article provides a summary of some of the features that support multiple timezones....

Since the impact of Coronavirus is often specific to individual locations, ShowMojo cannot provide a one-size-fits-all set of recommendations. Our goal with this article...

On December 2018, the Federal Communications Commission (FCC) classified text messages as an information service (Title I) and not a telecom service (Title II)....

Resident's details can be added and managed from the Residents page, which is accessible from the ShowMojo Dashboard. Resident data is currently used to:...

ShowMojo takes significant effort to ensure that emails from the platform are received by prospects and customers. Emails that cannot be located are almost...

For customers who signed up for our annualized unit-based pricing, ShowMojo needs to verify the number of units by requesting a report from the...

Feature Overview ShowMojo's two-way texting lets you and your team communicate with any prospect in ShowMojo on any leasing-related matter. You can do this...

Overview If you want to take things at your own pace and have no time to attend an onboarding session with one of our...

Overview Two-factor authentication (2FA) is an identity and access management security method that requires two forms of identification to access resources and data. 2FA...